您可以随时请求删除 CFJ-Link 账号及与之关联的全部个人数据。我们提供两种方式,任选其一即可。 You can request deletion of your CFJ-Link account and all associated personal data at any time, using either method below.
在 CFJ-Link 应用中操作:Within the CFJ-Link app:
若无法登录应用,请使用注册邮箱发送删除申请至:If you cannot access the app, email us from your registered address:
邮件标题请写「账号删除申请 / Account Deletion Request」,正文注明您的注册邮箱或会员号。我们将在 7 个工作日内处理并回复确认。 Use the subject “Account Deletion Request” and include your registered email or member ID. We respond within 7 business days.
删除请求处理后,我们会删除与您账号关联的个人数据。出于法律、财务与反欺诈合规要求,部分交易记录会在法定期限内保留后再行清除。 Upon processing, we delete the personal data linked to your account. Certain transaction records are retained for a legally required period for financial, tax and anti-fraud compliance, then removed.
| 数据类型 Data | 处理方式 Handling |
|---|---|
| 账号资料:邮箱、昵称、头像、会员号 Profile: email, nickname, avatar, member ID | 立即删除 Deleted immediately |
| 身份核验(KYC)资料 Identity (KYC) data | 删除;由第三方 Didit 处理的副本按其政策清除 Deleted; copies held by processor Didit removed per its policy |
| 钱包余额与设备/IP 记录 Wallet balance, device/IP logs | 随账号删除 Deleted with the account |
| 订单与支付交易记录 Order & payment transaction records | 依法保留至法定期限后清除 Retained for the legally required period, then deleted |
非活跃账号的个人可识别信息(PII)也会由系统在约 90 天后自动清除。 Personally identifiable information of inactive accounts is also auto-purged by the system after roughly 90 days.